FAQs

Yes! The enthusiasts behind Spark Powersports bring decades of experience in the powersports industry and we are fully compliant with all reseller and legal requirements.  Please click HERE to find our up-to-date registration with the California Department of Tax and Fee Administration. 

We go to great lengths to keep your information private and safe. All credit card transactions occur in a secure area of our site to protect you from any loss, misuse or alteration of information collected. We use industry-leading Secure Sockets Layer (SSL) when processing your order. The SSL encrypts your order and information, making it secure and untracable. You can buy on-line with complete confidence.

Please click HERE for our Terms and Conditions, and HERE for our Privacy Policy, to find out more about how you are protected. 

The answer is simple: price and customer service. First, we absolutely will not be beat on price, as we constantly go through our catalog to make sure you are getting your gear at the best price point. If you do find a lower price from a legitimate retailer, we will match it. Second, our customer service is fast and hassle-free, as we know that a satisfied customer will come back. We have the best shipping and return policy in the industry, so we deliver exceptional value for our customers.

We only ship to the United States and our shipping time is 2-5 business days. Please click HERE to find our full shipping policy.

When your items are shipped out, within 1-2 days you will receive a notification from us via email with a tracking number and a link to track your order.

If you need to change the shipping address for your order, please contact us within 24 hours of placing your order at Info@sparkpowersports.com.

We ship orders out Monday - Friday and the cut off time for shipping same day is 10AM PST.

If you are missing specific hardware, please send in a request through the contact us page so we can try to replace it for you.

If your order arrives damaged or opened, immediately tell the driver that you are refusing the package due to damage. Do NOT accept the package. If a damaged or opened package has been left in your absence, you will have to contact the shipping company. You have 24 hours to notify us that you received a damaged product. We will not accept responsibility for any damaged claims after 24 hours.

We have a 30-day return policy, which means all parts must be returned within 30 days of purchase with a valid RMA number. We do not accept any returns after 30 days, no exceptions. To obtain an RMA number, submit a request through the contact form describing the issue and reason of return. Once your return has been accepted we will provide you with a RMA number and instructions on how to return.

Please click HERE for our full return policy.

Yes, all returns are free of charge. We will provide you with a free return shipping label once your return has been accepted.

No, there is no restocking fee.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. It also must include all the parts originally supplied. Items with obvious signs of use or any item not in its original condition that is damaged or missing parts for reasons not due to our error will be deemed non-returnable.

Once your return has been accepted we will provide you with a free returns shipping label that you can download and print.